Customer Management

Customer Service Manager

The Loaded Commerce Customer Service Manager is a major combination of handy customer service features allowing you to track and manage customer service issues directly from your Loaded Commerce admin.

The Loaded Commerce Customer Service Manager features include:

  • Full featured ticketing system
  • One way private messaging from store admins to customers
  • Change customer passwords
  • Skype Call
  • Chat Buttons
  • Admin notes
  • Backup/Restore for all CSMM related database tables
  • More than 30 configuration values!


Customer Ticket view


Admin menu


Admin List view


Admin Ticket Update View

 Restrict access to content & cart Customer Returns