Loaded Commerce comes with a Frequently Asked Questions (FAQ) system out of the box.
Create Categories that allow you to have many FAQ areas
Create questions and answers in the admin, sort them, and turn them on and off
Loaded Commerce does all the work and creates a very nice page on your store that is laid out with a list of the FAQ topics at the top that hyperlink to the information on the page below
Your customers can easily navigate back to the top and on to other topics